Terms & Conditions

Welcome to Sanabil by Alferoze! These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to comply with these terms.

1. General Information

1.1. These terms apply to all visitors, customers, and users of Sanabil’s website.
1.2. Sanabil by Alferoze reserves the right to modify these terms at any time without prior notice.
1.3. Continued use of our website after modifications means you accept the updated terms.

2. Products & Orders

2.1. Our products are herbal, organic, and cold-pressed, made with natural ingredients. However, results may vary for each individual.
2.2. Orders are processed on a first-come, first-served basis and subject to availability.
2.3. We reserve the right to cancel or refuse any order if fraudulent activity or incorrect information is suspected.
2.4. Prices are subject to change without prior notice.

3. Payment & Billing

3.1. We accept various payment methods, including credit/debit cards, bank transfers, and cash on delivery (COD) (if available).
3.2. All payments must be made in PKR (or your local currency, if applicable).
3.3. In case of payment failure, Sanabil by Alferoze is not liable for any bank charges or transaction failures.

4. Shipping & Delivery

4.1. We offer nationwide delivery (subject to courier service availability).
4.2. Estimated delivery time is 3-7 business days for local.
4.3. Shipping charges vary based on location and order size.
4.4. Sanabil is not responsible for delays caused by courier services, customs, or unforeseen circumstances.

5. Returns & Refunds

5.1. Due to the herbal and organic nature of our products, we do not accept returns for opened or used products.
5.2. A refund or replacement may be issued if:

• The wrong product was delivered.
• The product was damaged during shipping (with valid proof).
  5.3. Refunds (if applicable) will be processed within 7-10 business days after approval.

6. Usage & Disclaimer

6.1. Our products are for external use only and should not be ingested.
6.2. Always conduct a patch test before full application to check for allergic reactions.
6.3. Sanabil by Alferoze is not liable for any skin reactions or side effects caused by improper use.

7. Privacy Policy

7.1. We value your privacy and ensure your personal data is protected. Please review our Privacy Policy for more details.
7.2. We do not share or sell your information to third parties without your consent.

8. Intellectual Property

8.1. All content, images, product descriptions, and trademarks on this site belong to Sanabil by Alferoze and may not be used without permission.
8.2. Unauthorized reproduction, copying, or distribution of our content is strictly prohibited.

9. Governing Law

9.1. These Terms & Conditions are governed by the laws of Pakistan.

10. Contact Us

For any inquiries, please contact us:
📧 Email: sanabil.alferoze@gmail.com📞 Phone: +92 3044182772